Let’s be real—great hair doesn’t just happen. It starts with a great consultation. At The Strand, we believe that understanding you is the key to giving you hair you absolutely love—not just when you leave the salon, but every day in between.
Whether you’re visiting us for the first time or you’ve been coming for years, our consultations are designed to ensure your hair goals, lifestyle, and personal style all align for the best possible results.
First-Time Consultations: Let’s Get to Know You
If you’re new to The Strand and thinking about a colour service, we always recommend booking a consultation first. This 10-15 minute chat with our manager and owner, Abbie, is all about you. We’ll dive into:
✨ Your hair history—what’s been done before and what’s possible now.
✨ Your dream hair goals—and how we can get there realistically.
✨ Your skin tone, eye colour & face shape—so your new look suits you perfectly.
✨ Your routine—because we believe hair should work with your lifestyle, not against it.
Once we have a clear picture, we’ll recommend the best stylist for you, the perfect service to book, pricing estimates, and a long-term plan if needed. This is about making sure you’re 100% confident before we get started.
Before Every Appointment: The Check-In That Makes a Difference
Every time you sit in our chair, we take the time to check in. Before starting any service, your stylist will:
✔️ Ask how your hair has been since your last visit.
✔️ Talk through any changes you’re thinking about.
✔️ Check on your hair & scalp health to recommend treatments if needed.
✔️ Offer styling tips & tricks to make life easier at home.
We’re not just here to make your hair look good for a day—we want you to love it every single day. That’s why we take the time to really understand what’s working, what’s not, and what we can do to help.
Specialist Consultations for Big Changes
Thinking of a major transformation? Some services need a little extra planning:
🎨 Vivid Colour Consultations – If you’re craving bold, bright, or pastel tones, our senior stylist Alex is your go-to. We’ll talk colour placement, maintenance, and what’s achievable.
⚡ Colour Corrections – Got a colour mishap or looking for a dramatic change? We’ll assess your hair and create a strategy to get the results you want.
💁♀️ Extensions Consultations – Whether you’re brand new to extensions or switching to The Strand, we’ll find the perfect length, volume, and type to match your hair.
Patch Test? Yes, It’s a Must!
If you haven’t had a colour with us before, we’ll need to do a patch test at least 48 hours before your appointment. It’s quick, simple, and ensures you don’t have any sensitivities to our products. Safety first, always!
Bringing Your Vision to Life
A picture really is worth a thousand words! We love when clients bring in inspiration photos—it helps us see exactly what you’re drawn to. And don’t worry if you’re unsure—we’ve got a tablet in the salon where we can browse and refine your ideas together.
Pro tip: Showing us what you don’t like is just as helpful as showing us what you do!
A Consultation That’s About More Than Just Hair
This isn’t just about booking an appointment—it’s about crafting a personalised hair plan that fits your life. By the end of your consultation, you’ll know:
✔️ The right service for you.
✔️ Who your perfect stylist is.
✔️ How much it’ll cost.
✔️ If multiple appointments are needed to get your dream result.
✔️ Which treatments & products will help keep your hair healthy and happy.
We’re here to guide, educate, and make sure you walk out of The Strand feeling amazing—every single time. Book your consultation today and let’s create hair magic together! ✨
